Amongst the literature that addresses this issue, is a recent article that, as the title suggests, may go right to heart of the matter: Improving education on doctor-patient relationships and communication: lessons from doctors who become patients. The author, Dr. Robert Klitzman, interviewed 50 doctors who had serious illness to determine in what way their experiences as patients impacted their work as health care providers. As a result of their experience as patients, the doctors reported "increased sensitivity to patients’ experiences and empathy in doctor–patient communication. These findings can help in teaching doctors to see more clearly that their specific point of view differs from that of patients, and can be limiting. This study also sheds light on the wide separation between intellectual and experiential learning, which needs to be addressed further in medical education and research" (p. 447).
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The route I took to find this article was through MEDLINE. I started my search using a good old fashioned concept: beside manner. One of the MeSh terms from which bedside manner maps is 'Physician-Patient Relations.' I combined this with another MeSh term: 'Empathy.'
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Klitzman, Robert. "Improving Education on Doctor-Patient Relationships and Communication: Lessons from Doctors Who Become Patients." Academic Medicine 81, no. 5 (May 2006): 447-453.
1 comment:
In some EBM quarters there are 7 Steps, with "consult the patient" at the beginning and end.
EBM should (and does mostly) begin and end with real, human, patients.
Health librarians have unique opportunities to bring patients and doctors together through the evidence.
Dean
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